2020-04-09

On 7 April 2020, the National Cabinet released the Mandatory Code of Conduct (“Code”) for commercial tenancies during the COVID-19 pandemic period.[1] While we are yet to see how the individual State jurisdictions will implement it and some fine tuning is expected, here is DSA Law’s summary of the key points.
The purpose of the Code is to:
The Code is closely connected with the national JobKeeper program.
The Code applies to commercial tenancies, broadly defined to include retail, office and industrial tenancies.
To be eligible, the tenant must:
Furthermore, the annual turnover threshold test is only intended to be applied for franchises at the individual franchisee level, as opposed to retail corporate groups, for which it applies to the group as a whole.
The key leasing principles include:
Landlords must not terminate leases due to non-payment of rent during the COVID-19 pandemic and the reasonable recovery period (Relief Period). It is yet to be made clear whether this applies only to leases falling under the Code, or a wider mandate.
Tenants must remain committed to their leasing arrangements, subject to negotiation in accordance with the Code. This appears to warn tenants not to misuse the Code for unfair advantage.
Landlords must offer tenants rent reductions proportionate to tenants’ reduced trade during the Relief Period. Any reductions in statutory charges and insurances must flow through to tenants proportionate to their obligations to pay those amounts as outgoings.
Any agreed rental waiver and deferral should continue for the entire Relief Period.
Landlords are precluded from drawing on a tenant’s security for non-payment of rent during the Relief Period.
Landlords may not apply any prohibition or levy any penalties if tenants reduce opening hours or cease to trade due to the COVID-19 pandemic.
Landlords are to freeze rent increases for the Relief Period.
Tenants should be provided an opportunity to extend their lease for a period equivalent to the Relief Period.
If you intend to rely on the Code, landlords may ask for ‘sufficient and accurate’ information to support your claim. As a tenant, you should be prepared to provide evidence such as:
Landlords may also request:
Landlords and tenants should communicate openly and attempt to negotiate the best mutual outcome possible based on the Leasing Principles. A ‘one-size-fits-all’ approach should not be adopted, as tenant circumstances differ.
For example, a qualifying tenant that experiences a 60% loss in turnover would be guaranteed 60% rent relief. This relief may provide that:
These are guidelines — landlords and tenants may agree to alternative arrangements. If parties cannot agree, disputes will be referred to binding mediation. In Victoria, this is likely through the Victorian Small Business Commissioner.
There are many scenarios that may arise during this time, and navigating them can be complex. DSA Law has the expertise to guide you through this evolving landscape.
If you require assistance with your rights and obligations under the Code, please Contact DSA Law on (03) 8595 9580.
[1] Scott Morrison, Update on Coronavirus Measures, Prime Minister of Australia (Web Page, 7 April 2020) <

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